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Delivery & returns

We deliver worldwide.

Delivery times differ for each individual brand, depending on their location and method of shipping. To see specific delivery rates click the 'Delivery & Returns' tab found on each product page. 

If you have placed an Order your expected delivery date or Tracking info can be found in your Customer Dashboard under 'Order summary'.

Below are some illustrative shipping fees for what may be expected for shipping, depending on the brand and product and your location:

UK Standard Delivery  £0 - £3.95

Usually delivered within 1-3 business days

UK Next Day Delivery  £4.50 - £8.00

Order before 2:30pm to qualify. Tracked, Next Day service

International Delivery  £10.99 - £36.00

Tracked international delivery service. Delivered in up to 14 business days

Order overdue?

If your order is overdue and you need help, please get in touch.

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Returns & Exchanges

Each Veo brand has their own returns and exchange policy which you can find on each product page in the 'Delivery & Returns' tab. 

To organise a return or exchange, you can simply contact us above and our team will be happy to help you.

For a direct resolution you can message the brand directly from your Orders page inside your Customer Dashboard:

1) locate the order you wish to discuss,
2) click on the ‘Start communication’ button, and
3) a ‘Communication’ tab will appear where you can message the Brand directly about your query.