FAQs

We’ve answered many of the common questions and queries below, but if you don’t find the information you’re looking for please send us a message at the Contact Us page.

Hear from our Customers

"Vegan, ethical, sustainable - what a brilliant website and exactly what the world needs right now. It will be my first stop for shopping from now on - thanks for creating this!"

Patricia Shea

"LOVE this company, their website is really easy to navigate and my product arrived early. Really lovely packaging and friendly customer service. 100% recommend"

Shannie Marie

"Really good experience ordering from Veo. Ordered some chocolate, email comms from Veo was great and my order arrived a few days later as expected. Would order from Veo again."

Daniel

"First class experience, fast reliable, easy to contact as well."

David Henderson

"Very easy to use site. Excellent customer service - very friendly and answering my query quickly. Very good quality products that arrived on time. Definitely use these guys again! :)"

Alex

"Absolutely love the bamboo toothbrush heads for my Sonicare toothbrush thank you - we will be ordering more!"

Eve Howard

"Very happy with both service and product; lovely to be part of the eco community, too. Excellent products on an easy to navigate site."

John Frankland

"I buy this for my cousin as he is vegan he says this is the best chocolate hes ever had and such good quality his favorites are the ginger one and the orange one."

Amanda

"You helped me obtain a great purchase from Will's vegan store. You were prompt, efficient and trouble free."

John

I bought some earrings for a gift and was very pleased with the quality and price -they arrived in plenty of time and are ethically made, so very pleased all round

vpeacock

"A very clean website and easy to use got some lovely items and now use them on a regular basis as I keep discovering new brands and products."

Ann

"I ordered a tea strainer. Very high quality, parcel arrived quickly in a well packed parcel. Very pleased and impressed."

A. M.

"Excellent product, delivered on time. Great customer service. I will definitely be using Veo world again."

J Groom

"A beautiful garment - really excellent quality - better than anything else I’ve seen online or in shops at great value. Arrived promptly and incredibly well packaged. Thank you"

Suzie WALKER

"Great product. Super friendly staff/ customer service when I messed up my address on the order."

Grace

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