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Contact Us

Contact Us

Use the contact form below to get in touch with us directly. We aim to respond to any messages within 48 hours.

Need to track your order? Click here to Track Your Order

Please allow a few days for a response in busy periods - and please be assured that customer service is our absolute priority, and we want to ensure we can handle your enquiry to your utmost satisfaction and provide a positive experience.

The Veo team are really nice so please be nice back :)

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FAQs

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If you need to Track Your Order scroll down below to enter your Order Number and delivery Post Code to see the status, and also access the courier tracking link...

NEED HELP WITH AN ORDER?

If you have placed an existing order please reply directly to your Order Confirmation email with your query and we will be able to assist. Alternatively if you don't have your Order Confirmation email please email at the link below and ensure to include your Order number e.g. VO72BGFHSJ73

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HAVE A QUESTION ABOUT A PRODUCT?

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Hear from our Customers

"Love this site, great for finding vegan brands. Really helpful team too. Think a green amazon!"

Matt.S

"Brilliant service. Veo were excellent at responding to my request and kept me informed at every opportunity about the details of my goods and checked in to make sure they had been received. The team, particularly Sophie are heroes!"

Bejoy Pal

"Vegan, ethical, sustainable - what a brilliant website and exactly what the world needs right now. It will be my first stop for shopping from now on - thanks for creating this!"

Patricia Shea

"LOVE this company, their website is really easy to navigate and my product arrived early. Really lovely packaging and friendly customer service. 100% recommend"

Shannie Marie

"Really good experience ordering from Veo. Ordered some chocolate, email comms from Veo was great and my order arrived a few days later as expected. Would order from Veo again."

Daniel

"Awesome. The product arrived absolutely packaged Beautifully. It was just for me but if it had been a gift anyone of my friends would have felt incredibly special unwrapping it. The product itself smells amazing. Will definitely be ordering again."

Tracy

"Very easy to use site. Excellent customer service - very friendly and answering my query quickly. Very good quality products that arrived on time. Definitely use these guys again! :)"

Alex

"Easy buying process, item arrived when they said it would, no problems, would use again!"

Jan Davies

"Absolutely love the bamboo toothbrush heads for my Sonicare toothbrush thank you - we will be ordering more!"

Eve Howard

"Very happy with both service and product; lovely to be part of the eco community, too. Excellent products on an easy to navigate site."

John Frankland

"I buy this for my cousin as he is vegan he says this is the best chocolate hes ever had and such good quality his favorites are the ginger one and the orange one."

Amanda

"You helped me obtain a great purchase from Will's vegan store. You were prompt, efficient and trouble free."

John

I bought some earrings for a gift and was very pleased with the quality and price -they arrived in plenty of time and are ethically made, so very pleased all round

vpeacock

"A very clean website and easy to use got some lovely items and now use them on a regular basis as I keep discovering new brands and products."

Ann

"I ordered a tea strainer. Very high quality, parcel arrived quickly in a well packed parcel. Very pleased and impressed."

A. M.

"Excellent product, delivered on time. Great customer service. I will definitely be using Veo world again."

J Groom

"A beautiful garment - really excellent quality - better than anything else I’ve seen online or in shops at great value. Arrived promptly and incredibly well packaged. Thank you"

Suzie Walker

"Great product. Super friendly staff/ customer service when I messed up my address on the order."

Grace

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