This product is eligible for Free UK Shipping over £95. See additional brand rates below.
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Place your order before 12pm Monday to Friday and we will do our best to get it dispatched the same day.
Orders placed after 12pm Monday to Friday will be dispatched the following working day.
Orders are only dispatched on week days. Weekend orders will be dispatched the following Monday.
SHIPPING COST
UK Shipping | 2-3 Working Days
- On orders £30 and over // FREE Shipping
- On orders under £30 // £3.45
Europe Shipping (Tracked & Signed) | 3-17 Working Days)
Please note you are responsible for any customs charges that relate to your shipment if they apply
RETURNS INFORMATION
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like custom products (such as special orders or personalized items), and personal care goods (such as beauty products). Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Returns Policy & How to Start a Return
VEO RETURNS TERMS
- Please note your refund will be processed once your item has been received back to the Brand’s warehouse.
- Please retain any proof of shipping for your records.
- Veo offers free UK returns for UK brands, please use our returns link above to request your free returns label.
- Please note any overseas returns will be at the cost of customer.
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Orders are fulfilled by our brands directly. For any delivery queries or to track a parcel please contact us at: veo.world/contact
