This product is eligible for Free UK Shipping over £50. See additional brand rates below.
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SHIPPING INFORMATION
- UK Standard // £4.45 // 3-4 Working Days
- UK Express // £7.50 // Next working day if ordered before 4pm
- Europe // £12.99 // 8 Working Days
- Rest of Word // £20 // 8 Working Days
Customers outside the UK are responsible for their own import duty charges.
Please note that personalised, bespoke and made-to-order products can take up to 30 days to make.
Customs & Duties may apply to overseas orders.
RETURNS INFORMATION
If you're unsatisfied with a product you've received from us you can return the product to us within 14 calendar days for a full refund if the product is unused. Unwanted items are returned at your own cost to the address given below. Due to the nature of skin care products, jewellery and underwear, we only accept returns in particular circumstances such as damage, a product defect or an error on our part. If you simply ordered the wrong product we will only accept the return of items that can be resold. Returned parcels must be clearly marked 'Returned Goods' on the return shipping label.
Returns Policy & How to Start a Return
VEO RETURNS TERMS
- Please note your refund will be processed once your item has been received back to the Brand’s warehouse.
- Please retain any proof of shipping for your records.
- Veo offers free UK returns for UK brands, please use our returns link above to request your free returns label.
- Please note any overseas returns will be at the cost of customer.
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Orders are fulfilled by our brands directly. For any delivery queries or to track a parcel please contact us at: veo.world/contact
