This product is eligible for Free UK Shipping over £50. See additional brand rates below.

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SHIPPING INFORMATION

UK Shipping | 1-4 Working Days

Free Shipping | On orders £45 and over
£4.50 Shipping | On orders under £45

Europe & Rest of World Shipping | Approximately 7 Days

Free Shipping | On orders £120 and over
£13.75 Shipping | On orders under £120

Royal Mail used for all deliveries. Please note that your parcel will require a signature upon receipt.

Customs & Duties may apply to overseas orders.

SOP RETURNS INFORMATION

Please return the item or items to us in their original condition within 14 days of receipt. If the item is faulty you have 30 days from receipt to return it to us.

Note: when trying on items of clothing, please ensure that you are not wearing perfume / aftershave or a deodorant which may leave a scent or marks on the item. We will be unable to accept the return of any item where there is evidence that these instructions (or any other specific care instructions) have not been followed. The item must be returned in its original packaging with any enclosed documentation. Jewellery care guidelines: Avoid contact with perfume, deodorant, hairspray or water. Avoid scratching your jewellery by storing in a non-abrasive box or pouch. Handle with care and do not apply any unnecessary force.

Returns Policy & How to Start a Return

VEO RETURNS TERMS

Please note your refund will be processed once your item has been received back to the Brand’s warehouse.
Please retain any proof of shipping for your records.
Veo offers free UK returns for UK brands, please use our returns link above to request your free returns label.
Please note any overseas returns will be at the cost of customer.

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Orders are fulfilled by our brands directly. For any delivery queries or to track a parcel please contact us at: veo.world/contact