FREE SHIPPING FOR ALL ORDERS:
1 Europe: 2/5 business days
2 USA: 10/15 business days
Orders are shipped by the Seller from Monday to Friday from 8:00-17:00 GMT hours, the day after the order. Orders placed during the weekend will be processed on the following Monday. Once your order is shipped, tracking information will be emailed to the email address the customer provided during checkout. During peak holiday times, please allow an extra business day for tracking information to be transmitted and shipment to be made.
You have a maximum 14 days, from when you received the parcel to decide whether or not you would like to keep your purchase.
If you would like to return or exchange your item(s) you will need to contact us direct. Elliotts offers free shipping on delivery and the returns fee is paid by the customer.
Please take care when you are trying shoes on as all products must be returned in a new, unused and undamaged condition with its original tag attached. We ask you to inform us immediately if you receive the article(s) damaged.
Use the original packaging (if possible) and seal the package securely with tape. Remove any other labels from the package.
For information on how to return (or exchange) an item, please visit our Returns page here