This product is eligible for Free UK Shipping over £50. See additional brand rates below.
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SHIPPING INFORMATION
UK Standard | 2-3 Working Days
- Orders under £30 // £2.99
- Orders £30 and over // FREE
Europe Shipping | 3-5 Working Days
- Orders under £40 // £4.99
- Orders £40 and over // FREE
Rest of World | 5-7 Working Days
- Orders under £40 // £4.99
- Orders £40 and over // FREE
Customs & Duties may apply to overseas orders.
RETURNS INFORMATION
The Rare Tea Lady believes that our teas are some of the greatest in the world, and that our range and service are second to none.
In most instances we will give you a full refund of the item's cost excluding postage. We may ask you to return the item to us. Customers in the European Union have a statutory cooling-off period of fourteen days that is not affected by this guarantee, but any tea pouches must remain sealed for this to be in effect.
Returns Policy & How to Start a Return
VEO RETURNS TERMS
- Please note your refund will be processed once your item has been received back to the Brand’s warehouse.
- Please retain any proof of shipping for your records.
- Veo offers free UK returns for UK brands, please use our returns link above to request your free returns label.
- Please note any overseas returns will be at the cost of customer.
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Orders are fulfilled by our brands directly. For any delivery queries or to track a parcel please contact us at: veo.world/contact