Send us a message

Need help with an order?

You can message the vendor directly from your Customer Profile page:

  • Go to your Orders page (you will need to login first if you haven't already)
  • Locate the order in the list, and select the ID number e.g. #1578
  • Click on the "Start communication" link to send the vendor your message
  • A ‘communication’ tab will appear where you can Leave a comment for the vendor

You will receive their reply by email (ensure to check your Spam folder for emails, and allow all mails from the domain), and a copy will also appear in your Veo inbox. Our vendors all aim to reply to messages within 1 to 2 working days at most.

Have a question about a product?

Simply find the product page on the site and click on the "Contact Vendor” button to directly message the brand.

Need help with something else?

Please use the form below or email veo email.jpg?1564653893326 to send us a message and we'll reply as fast as possible.

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Corporate, Trade, Partnerships, Marketing, or General Business enquiries

If you need help with a corporate or trade order, Partnerships or General Enquiries, please use the form above to contact us and we'll be in touch quickly to help you.

Press & Media

For press contact enquiries, please visit here.


The Veo office address is: The Accelerator, Level 3, 1 Hardman Boulevard, Manchester, M3 3AQ


Currently as a small team we are not able to offer inbound customer phone service - this is something we hope to implement in the future. If you need help please complete the contact form above and we'll reply back to you quickly and even call you back if needed.