This product is eligible for Free UK Shipping over £50. See additional brand rates below.

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Free international shipping

UK Standard | Free | 2 to 4 Working Days
UK Express | £3.99 | 1 to 2 Working Days
EU | Free | 5 to 7 Working Days
Rest of world | Free | 7 to 10 Working Days

RETURNS INFORMATION

1-year guarantee on all products
30-day returns

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. Returns are accepted at our discretion and we reserve the right to reject returns.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalised items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item.

Unfortunately, we cannot accept returns on sale items.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

Returns Policy & How to Start a Return

VEO RETURNS TERMS

Please note your refund will be processed once your item has been received back to the Brand’s warehouse.
Please retain any proof of shipping for your records.
Veo offers free UK returns for UK brands, please use our returns link above to request your free returns label.
Please note any overseas returns will be at the cost of customer.

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Orders are fulfilled by our brands directly. For any delivery queries or to track a parcel please contact us at: veo.world/contact